Self Help

Disclaimer: Using this website

The information contained on this website gives general advice only and is not intended, nor is it implied, to be a substitute for the professional medical advice or medical care that patients receive when consulting a GP or other qualified health provider.

Although every effort is made to ensure that the information on this website is accurate, neither the doctors or staff accept any responsibility for the misuse or misinterpretation of this information.

Links to other sites: We are not responsible for the contents of any linked site or any link contained in a linked site.  These links are provided for your convenience and SHOULD NOT be used as a substitute for the personal advice patients receive when consulting a GP or other qualified health provider.

Alder Hey Children's Online Symptom Checker

Alder Hey have an online symptom checker tool to help find information on the most common symptoms in children requiring urgent care and decide where best to get the right care for your child.

Allergy (Children) - North West Children's Allergy Network

North West Children's Allergy Network has a patient zone where you can find leaflets/guidance and details of local NHS allergy services in the North West of England, the specialists that work there and what they can offer.

Antibiotic Awareness

Antibiotics do not work for illnesses like colds and flu, which are caused by viruses.  Many sore throats and earaches are also caused by viruses. Don’t worry if your sore throat lasts for up to a week – that’s perfectly normal.

For patients who are otherwise healthy, antibiotics are not necessary for viral infections. These infections will normally clear up by looking after yourself at home with rest, plenty of fluids and Paracetamol.  Ask your pharmacist about treatments to relieve symptoms.

You can read more about antimicrobial resistance and how we can combat it to keep antibiotics working.

When will I feel better?

Ear infections typically last 4 days – 89% of cases clear up on their own.

A sore throat typically lasts 7 days – 40% of cases clear up after 3 days and 90% after 7 days without antibiotics.

Sinusitis typically lasts 17 days – 80% clear up in 14 days without antibiotics.

Cough/bronchitis typically lasts 21 days – Antibiotics reduce symptoms by only 1 day.

Antibiotics only work for infections caused by bacteria. Taking unnecessary antibiotics for viral infections should be avoided because they may not be effective next time you have a bacterial infection. Patients with long-term conditions such as asthma, diabetes and COPD are eligible for flu and pneumococcal vaccinations. Ask at reception for more information.

Everyone has a role to play in using antibiotics responsibly. Use antibiotics wisely and treat viral infections responsibly. This way you are helping to stop antibiotic resistance, so antibiotics work when you really need them.

Back Pain Help

7 Golden Rules:

1. Keep moving, even slowly at first
2. Keep living and working normally
3. Avoid best rest during the day
4. Exercise
5. Don’t sit down for too long
6. Don’t be afraid to take simple painkillers
7. Stay active and remember to reintroduce activities like heavy lifting very gradually

You can read more from the NHS about how to help back pain.

Cancer signs and symptoms

Knowing the signs of cancer could save your life. It's important to be aware of any new or worrying symptoms. Although it's ulikely to be cancer, it's important to speak to a GP so they can investigate. Finding cancer early means it's easier to treat.

Chest Pain

If a patient already has a history of heart problems and is experiencing chest pain, they should NOT contact the practice in the first instance, but should ring 999 immediately.

If a patient contacts the surgery and is experiencing chest pain, they will be asked to speak to a doctor or nurse straight away who can then make the decision whether the patient should ring 999 or not.  In the rare event that a clinician is not available on the premises, the receptionists are trained to follow a strict protocol.

It is much better for you, the patient, to ring 999 as it is essential the Ambulance Service is informed of any deterioration whilst you are waiting for the ambulance to arrive.


Choose & Well

Stop and think.  A&E and 999 services are for critical or life-threatening conditions.

One in four people who go to A&E could self care or use other local services.  Make sure you choose well.  Get the right treatment for you and help the NHS to manage its resources.

Contraception and Sexual Health Clinics

DadPad

The DadPad was created because babies don’t come with a set of instructions! Developed with the NHS, this free downloadable easy to use resource gives new dads and dads to be the knowledge and practical skills necessary to be able to support themselves and their partner, and give their baby the best possible start in life. Simply enter the search term “DadPad” into the app store for your phone/tablet and download. Once the app is installed enter your postcode when promoted and select “Cheshire and Merseyside”.

Earwax – Self Help

Our earwax leaflet describes what ear wax is and how you can remove it safely.

Inside Health Podcasts

A wide variety of podcasts covering various health conditions, from BBC Radio 4.

Page last reviewed: 13 June 2025
Page created: 23 May 2025