Managing your health online

To have an NHS account you must be aged 13 or over and registered with an NHS GP Surgery in England. To set up your NHS account for the first time, you will need to set up an NHS login. Read about how to set up NHS login (nhs.uk).

Once you have set up your NHS login, you can log in to your NHS account or download the NHS App onto your phone (available on IOS and Android).

Please note we do not register children under the age of 18 for proxy access on the NHS app, therefore, we are unable to set up a linked profile.

From 13th December 2022 patient who have an NHS account/NHS App will be able to view their medical records online. If you have any queries regarding the information you see you must put this in writing/email to the practice. We are unable to deal woth any queries regarding this over the phone.

 There are other tasks you can do online, like:

• order repeat prescriptions
• view your test results
• see parts of your health record
• check or cancel appointments
• see your vaccination record
• register your organ donation decision

For these, you can use your NHS account. You can access them using their websites or apps.

There are many things you can do online at our surgery. Some tasks you can do using a website called PATCHS where you can:

• request a routine appointment
• request a sick (fit) note
• ask about test results
• contact us about an admin request

To use PATCHS you will need to register for a PATCHS account.

REMINDER FOR PATIENTS – Please note this system of communication with the practice is NOT FOR MEDICAL EMERGENCIES.  PATCHS is for routine advice only. Responses will be received by the end of the next working day. If urgent medical attention or advice is required please contact the practice or NHS 111 directly by telephone.