Access your medical records

How to get your medical records

Medical records hold information about you. They are also sometimes called health records.

You'll have separate records for any NHS service you go to including your GP practice, hospital, dentist or optician.

You will need to contact each NHS service separately in writing.

We comply with the Data Protection Act 2018. Any requests for access to medical records by a patient, a patient's representative or outside body will be dealt with in accordance with the Act.

If you require a copiy of your medical records you wll need to complete our Subject Access Request form. This will need to be returned to us in person with 2 forms of ID.

There is no charge for your initial request for your medical records. A fee will apply if you request a copy again. 

How to get your GP record using the NHS App/NHS Account

Your GP record includes information on any conditions or allergies you have and any medicine you're taking.

Those patients that have an NHS account or use the NHS App will automatically be given access to more information added to their GP record from December 2022 onwards. This includes letters, test results and appointment notes.

You can nominate someone you trust to access it too.

If you would like full access to your medical records online (before 13.12.22) please complete our application form and return this to the practice with 2 forms of ID - one must contain a photo and the other your address.

Please note we do not register children under the age of 18 for proxy access on the NHS app, therefore, we are unable to set up a linked profile.

Using your NHS account

You can get your GP record by logging into your account using the NHS app or NHS website.

First, you need to register for online services and prove who you are. You can do this when you create an account.

Login or Create an account

Remember it is important to keep your on-line health records safe and secure.

*The practice has the right to remove on-line access for anyone that doesn't use it responsibly.*

Viewing your record on-line

Being able to see your record on-line might help you to manage your medical conditions. It also means that you can access it from anywhere in the world should you require medical treatment on holiday.

You will be able to:

  • Update your personal details
  • Change your account security information
  • Book/cancel appointments
  • Request repeat medication
  • View your medical record

If you have any queries regarding information you see you must put this in writing/e-mail to the practice. We cannot deal with any queries regarding this over the phone.

Further help

For a list of commonly used terms you may find in your health record, please read the Glossary of Terms and the NHS list of abbreviations.

Further help is available with understanding lab test results and the different type of blood tests.